Testimonials
"We have been involved with Karen Gornalle & Associates over the last three years in relation to the leasing of our property in Canterbury & most recently in the very successful sale of this property.
Throughout this time, we have been extremely impressed with their consistent level of personalised, professional service and timely and detailed attention to any matters requiring action and follow up. At the same time, all business has been conducted in a most friendly manner and there has always been an underlying feeling of confidence and trust that the best outcome will always eventuate. This has been of particular importance for us as we have been interstate throughout this period and needed to rely heavily on their performance on our behalf.
Karen, Michael and their support team have set a very high industry standard which can serve as a benchmark on how to conduct business in this very competitive market place and we are certain that this was a major factor in achieving such an excellent sale outcome.
We unreservedly recommend them to anyone considering buying, selling or leasing property in the area."
- Owner Daphne Street Canterbury"Thanks to you and Mike for the recent sale of our home in Kew East. We had been delighted with the service and professional advice that we received from you in the past - buying a home and selling a previous home - so had no hesitation in contacting you again.
Your advice was helpful, and you displayed a great level of energy and commitment which was reassuring at such an important time.
Selling in just ten days has saved us a lot of advertising and also let us expedite our plans to settle in Portsea.
Thanks again, I am happy for you to direct prospective buyers or sellers to me for a reference at any time."
- Owner Clyde Street Kew"I just wanted to drop you a line or two to tell you how fantastic your rental team is.
I am a property manager myself and know how demanding the role is - I also know how hard it is to keep up with routine inspections, rent reviews, lease renewals as well as the day to day activities that go on - I have worked with a few large organisations who pride themselves on service and I have never seen a rental department as efficient as yours.
From the first day I met Des he was an absolute delight, called when he said he would, followed up and has been since - we have now been in the property for six months - I received my inspection letter last week on time! UNHEARD OF!!!
We have had a few maintenance issues which were attended to on the same day and all the tradespeople that we have met have been on time and friendly.
I just wanted to congratulate you on running such an efficient rental department, it's a rarity in this industry and I thought this needed to be addressed."
- Tenant McCubbin Street Kew East"Our many thanks to you in the sale of our property at Hawthorn East.
It was a difficult decision to make and we had a specific way we wanted our home to be sold - we communicated that to you and you heard us.
Your understanding and professionalism gave us confidence which eventuated in a swift sale and settlement date - this was greatly appreciated by us both."
- Owner Jaques Street Hawthorn